Contact us
Get in touch with us if you would like more information or have a question.
COVID-19
If you are visiting a Trading Standards site, you will be required to follow Government guidelines, which include wearing a mask, scanning in using the QR code/manually recording your visit and providing evidence of your vaccine pass. See COVID-19 updates for more information.
For trade measurement, fuel quality, auctioneer or pool inspector enquiries.
By phone
Freephone: 0508 627 774
From overseas: +64 3 962 2580
Hours: Monday - Friday 8:30am to 5pm NZT (except public holidays)
Office locations and postal addresses
Northern Region
Our office and laboratory for this region are at:
502 Rosebank Road
PO Box 19543
Avondale
Auckland 1746
Central Region
Our Head Office is at:
Ministry of Business, Innovation and Employment
15 Stout Street, Wellington 6011
PO Box 1473, Wellington 6140
New Zealand
Our laboratory and workshop for this region are at:
Callaghan Innovation
69 Gracefield Road
Seaview
Lower Hutt
Note
The Central Region laboratory is currently closed. Contact us if you need any of the services normally undertaken from this location.
South Island Region
Our office and laboratory for this region are at:
41 Coleridge Street
Sydenham
Christchurch
Media enquiries
You can email our media desk at media@mbie.govt.nz
Assistance available
If English isn’t your first language, let us know when you call and we will use our interpreting service, Connecting Now. When you call, tell us what language you want, then wait to be connected to an interpreter.
If you’re deaf or hearing impaired, you can use the Video Relay Service to get in touch with us.